Kea Concepts
Industries Restaurants

Service is on. Every booking still taken.

Kea takes reservations with party size and dietary notes, answers menu and opening-hours questions, and never puts a caller on hold during the dinner rush.

Answers
24/7
From
$99/mo
Set up
Done for you
Restaurants at work

What Kea does for restaurants

Everything a good receptionist does.

  • Takes reservations with party size and dietary notes
  • Checks your capacity and suggests another time if you're full
  • Answers menu, hours and parking questions you've added
  • Moves and cancels reservations
  • Greets regulars by name

Example call

Hi, can I book a table for four this Saturday at seven?

Let me check. We can do 7pm Saturday for four. Can I get a name?

Thompson. And one of us is gluten free.

Noted. A table for four at 7pm Saturday under Thompson, with a gluten-free note. You'll get a text to confirm.

The phone rings hardest at 6:30pm.

That's exactly when nobody can answer it. Kea takes every booking during service.

Your dashboard

Every call, in one place.

See every call with a summary and the full transcript, every booking Kea made, and the callbacks waiting for you. Check it on your phone between reservations.

How the dashboard works

Example dashboard. Numbers are illustrative.

The Kea difference

Gets smarter with every call.

Kea doesn't stay as clever as the day you set it up. It learns your business as it goes.

  1. 1. A caller asks something newInstead of guessing, Kea saves the question to your AI Brain.
  2. 2. You answer it onceType the answer in your dashboard, from your phone, whenever suits you.
  3. 3. Kea knows it from the next callEvery answer you add makes it better. It also suggests answers from past calls for you to approve.

Works with Google Calendar today.

Use ResDiary, NowBookIt or OpenTable? We'll look at connecting it on request.

Ask about your system

Questions from restaurants

Can it handle large groups?

Yes. Set your group policy (for example, set menus for 10 or more) and it tells callers.

Does it work with our booking system?

Today it books into Google Calendar. Tell us what you use and we'll look at connecting it.

What happens if it doesn't know an answer?

It never makes one up. It saves the question to your AI Brain and takes the caller's details. You answer it once in your dashboard, and Kea knows it from the next call.

Do I keep my phone number?

Yes. You forward calls to Kea: all the time, when you're busy, or after hours.

Does it understand Kiwi accents and slang?

Yes. "Sweet as", "yeah nah" and "chur" are all understood, and it always replies in clear, professional English.

How do I get started?

Book a free consultation. We set Kea up for your business and you hear it answer your own questions before it goes live.

Also in food & hospitality

Never miss another call.

Hear Kea answer your own questions before it goes live.

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