On the switchboard. Still answering the phone.
Kea answers while you're on a job, gets the fault or the install details, books routine work and leaves you a clear message for everything else.
- Answers
- 24/7
- From
- $99/mo
- Set up
- Done for you
What Kea does for electricians
Everything a good receptionist does.
- Answers every call while you're on the tools
- Takes the fault, the address and a callback number
- Books installs and inspections into Google Calendar
- Answers questions about your services and service area
- Greets returning customers by name
- Urgent jobs texted straight to your mobile (coming soon)
Example call
Half the power in my house has gone off.
Sorry about that. Can I get your address and the best number to reach you?
22 Kowhai Place, Hornby. This number's fine.
Got it. I've noted half the power is off at 22 Kowhai Place. The electrician will call you straight back.
Every unanswered call is a job for the next sparky.
People with a fault ring until someone answers. Kea makes sure that's you, even when you're up a ladder.
Your dashboard
Every call, in one place.
See every call with a summary and the full transcript, every booking Kea made, and the callbacks waiting for you. Check it on your phone between jobs.
How the dashboard worksExample dashboard. Numbers are illustrative.
The Kea difference
Gets smarter with every call.
Kea doesn't stay as clever as the day you set it up. It learns your business as it goes.
- 1. A caller asks something newInstead of guessing, Kea saves the question to your AI Brain.
- 2. You answer it onceType the answer in your dashboard, from your phone, whenever suits you.
- 3. Kea knows it from the next callEvery answer you add makes it better. It also suggests answers from past calls for you to approve.
Works with Google Calendar today.
Use Fergus, Tradify or ServiceM8? We'll look at connecting it on request.
Questions from electricians
Can it book quotes and installs?
Yes. It books into your Google Calendar using the job types and lengths you set.
What about urgent faults?
It takes the details and notes it's urgent in the message. Automatic urgent texts to your mobile are coming soon.
Will it know my service area?
Yes. Add the suburbs you cover and it tells callers whether you come to them.
What happens if it doesn't know an answer?
It never makes one up. It saves the question to your AI Brain and takes the caller's details. You answer it once in your dashboard, and Kea knows it from the next call.
Do I keep my phone number?
Yes. You forward calls to Kea: all the time, when you're busy, or after hours.
Does it understand Kiwi accents and slang?
Yes. "Sweet as", "yeah nah" and "chur" are all understood, and it always replies in clear, professional English.
How do I get started?
Book a free consultation. We set Kea up for your business and you hear it answer your own questions before it goes live.
Also in trades
Never miss another call.
Hear Kea answer your own questions before it goes live.
Book a free consultation