Winter rush? Every call answered.
When the cold snap hits, the phone doesn't stop. Kea books servicing, takes install enquiries and answers the same ten questions so you don't have to.
- Answers
- 24/7
- From
- $99/mo
- Set up
- Done for you
What Kea does for heat pumps & hvac
Everything a good receptionist does.
- Books servicing into Google Calendar
- Takes install and quote enquiries with the details you need
- Answers questions about brands, sizing and pricing you've added
- Handles the winter rush without a queue
- Greets returning customers by name
- Urgent jobs texted straight to your mobile (coming soon)
Example call
Our heat pump's making a funny noise. Can you service it?
Sure. What brand is it, and roughly how old?
Mitsubishi, about six years.
Thanks. We have a service slot on Tuesday at 10am. Can I get your name and address?
Your busiest weeks are when you miss the most calls.
In a cold snap everyone rings at once. Kea answers all of them, even when you're on a roof.
Your dashboard
Every call, in one place.
See every call with a summary and the full transcript, every booking Kea made, and the callbacks waiting for you. Check it on your phone between jobs.
How the dashboard worksExample dashboard. Numbers are illustrative.
The Kea difference
Gets smarter with every call.
Kea doesn't stay as clever as the day you set it up. It learns your business as it goes.
- 1. A caller asks something newInstead of guessing, Kea saves the question to your AI Brain.
- 2. You answer it onceType the answer in your dashboard, from your phone, whenever suits you.
- 3. Kea knows it from the next callEvery answer you add makes it better. It also suggests answers from past calls for you to approve.
Works with Google Calendar today.
Use Fergus, Simpro or ServiceM8? We'll look at connecting it on request.
Questions from heat pumps & hvac
Can it book servicing?
Yes. It books into Google Calendar with the service length you set.
Will it quote installs?
It gives your standard prices if you add them, and takes a quote request for anything custom.
What happens if it doesn't know an answer?
It never makes one up. It saves the question to your AI Brain and takes the caller's details. You answer it once in your dashboard, and Kea knows it from the next call.
Do I keep my phone number?
Yes. You forward calls to Kea: all the time, when you're busy, or after hours.
Does it understand Kiwi accents and slang?
Yes. "Sweet as", "yeah nah" and "chur" are all understood, and it always replies in clear, professional English.
How do I get started?
Book a free consultation. We set Kea up for your business and you hear it answer your own questions before it goes live.
Also in trades
Never miss another call.
Hear Kea answer your own questions before it goes live.
Book a free consultation