Your clinic's phone, answered while you're with a patient.
Kea books initial assessments and follow-ups, answers ACC and parking questions, and takes proper messages, so your front desk isn't juggling the phone and the EFTPOS machine.
- Answers
- 24/7
- From
- $99/mo
- Set up
- Done for you
What Kea does for physio & clinics
Everything a good receptionist does.
- Books initial assessments and follow-ups with the right length
- Answers ACC, parking, pricing and what-to-bring questions
- Moves and cancels appointments
- Greets returning patients by name
- Sends a text confirmation after every booking
Example call
I hurt my knee at netball. Do you do ACC?
We do. Is this a new injury, or have you got a claim number already?
New injury, last weekend.
No problem, we can lodge it at your first visit. An initial assessment is 45 minutes. Would Thursday at 10am suit?
The calls you lose are at lunchtime.
Reception is taking payments and patients are arriving. Kea answers the calls nobody can get to.
Your dashboard
Every call, in one place.
See every call with a summary and the full transcript, every booking Kea made, and the callbacks waiting for you. Check it on your phone between appointments.
How the dashboard worksExample dashboard. Numbers are illustrative.
The Kea difference
Gets smarter with every call.
Kea doesn't stay as clever as the day you set it up. It learns your business as it goes.
- 1. A caller asks something newInstead of guessing, Kea saves the question to your AI Brain.
- 2. You answer it onceType the answer in your dashboard, from your phone, whenever suits you.
- 3. Kea knows it from the next callEvery answer you add makes it better. It also suggests answers from past calls for you to approve.
Works with Google Calendar today.
Use Cliniko, Nookal, Jane App or Timely? We'll look at connecting it on request.
Questions from physio & clinics
Does it give health advice?
It only answers from what you've added. If someone asks something clinical it hasn't been taught, it takes a message for your team rather than guessing.
Does it work with Cliniko?
Not yet. Today it books into Google Calendar. Cliniko is the next booking system we're building.
Can it handle different appointment types?
Yes. You set the types and lengths (like a 45-minute initial and a 30-minute follow-up) and it books the right one.
What happens if it doesn't know an answer?
It never makes one up. It saves the question to your AI Brain and takes the caller's details. You answer it once in your dashboard, and Kea knows it from the next call.
Do I keep my phone number?
Yes. You forward calls to Kea: all the time, when you're busy, or after hours.
Does it understand Kiwi accents and slang?
Yes. "Sweet as", "yeah nah" and "chur" are all understood, and it always replies in clear, professional English.
How do I get started?
Book a free consultation. We set Kea up for your business and you hear it answer your own questions before it goes live.
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Never miss another call.
Hear Kea answer your own questions before it goes live.
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